Any CV in PDF, DOC, or DOCX format will work. The main thing is that it contains up-to-date information about your experience and qualifications.

The report with the status of processing your CV becomes available immediately after payment in your account. In it you can track the status of processing your CV at each company in real time.

You can choose the start date of the mailing, but the exact sending time is set automatically by the system for optimal delivery.

Yes, this is possible. To do this, select the mailing service, upload your CV, enter the email and click Next. On the next step you will be able to exclude unwanted companies from the recipient list.

By default the system automatically creates a professional cover letter based on the data from your CV. If you wish, you can use your own subject line and cover letter text to emphasize your key skills and experience.

The second mailing is not a repeated sending to all companies, but a special service to improve the effectiveness of the first mailing. The CV is sent only to those companies that did not process your CV in the first mailing. For maximum delivery efficiency we use special technologies: send letters in small groups, use verified domains and optimize sending time. This significantly reduces the chance of letters landing in spam and increases the chances that your CV is processed by companies.

The cost of the mailing depends on two main factors: the number of selected companies for mailing and the option - Mailing package x2 - (repeat sending to companies that did not process the CV the first time).

The mailing starts on the selected business day. In case of high load, sending may be postponed to the next business day. We guarantee processing within 48 business hours (Mon-Fri). If we cannot complete the mailing on time, you will be offered to reschedule the date or a refund according to the terms in the Payment for Services section.

In accordance with our Refund Policy and Terms of Use, responsibility for the correctness of contact information lies entirely with the user. After the mailing starts, the service is deemed rendered and refunds are not issued.

Refunds for digital services, including mailing, are not provided, as the data processing and preparation for mailing begins immediately after payment (verification of contacts, formatting documents, optimization of sending time). Exceptions are possible only in case of technical problems on our side (within 12 hours) or in case of mistaken duplicate payment (within 12 hours).

The responsibility for the correctness of contact information (phone, email and other data) lies entirely with the seafarer/client. You must carefully check all information before sending the mailing. In case of incorrect contact data, compensation is not provided.